Director of Facility Management

GEM Facility Management is a trusted adviser and leading organization in the commercial / industrial service industry.  GEM Facility Management offers routine maintenance and repair services as well as replacement/upgrade capital projects in the areas of HVAC, Plumbing, Electrical, Building Controls and Ductwork Air Balance, Duct Cleaning and Fire Damper Services. Based in Toledo, Ohio, GEM Facility Management is part of the Rudolph Libbe Group, serving customers in the Toledo, Cleveland and Lima, and Central Ohio markets as well as southeastern Michigan. For additional information, visit RLGBuilds.com.

JOB DESCRIPTION:

GEM Facilities Management is searching for an energetic professional to join our growing team as our Director of Facility Management.  You will be part of the passionate and entrepreneurial GEM FM team where you will be responsible for the growth and oversite of the Facility Management business in all the regional offices.

JOB RESPONSIBILITIES:

• General oversite of all the Operations Managers and accountable for the overall performance of the Facility Management Business.
• Hold weekly team meetings with the Operations Managers following the company’s EOS guidelines.
• Recruit and retain associates to support growth of the business.
• Assist Operations Managers with items that include but are not limited to recruiting and retaining associates, developing customer relations, customer management activities, developing and managing vendor networks as required to support the growth of the business.
• Develop and lead sales and operational strategies that support the desired growth of the business.
• Financial responsibilities for all regions that include but are not limited to: P&L management, WIP management, contract renewal process, job profitability and collections.
• Build and maintain relationships with the other department and region office leaders throughout the Rudolph Libbe Group.
• Perform real estate management as necessary that include but are not limited to understanding leases terms, managing owner relationships and managing tenant relationships,
• Collaborate with the Service Leadership Team. Attend weekly leadership meetings and quarterly Service Leadership Team strategy meetings.
• Work with the Service Leadership Team to develop annual objectives and quarterly strategic initiatives that support the annual objectives.
• Make routine site visits to each region.
• Ensure that all regions are working within the centralized guidelines to operate the business.
• Uphold and drive culture around the Rudolph Libbe Group Road Map and Behavioral Ground Rules.
• Perform additional duties assigned by the Vice President of Service.

SKILLS:

• Strong leadership and mentoring skills with the ability to lead leaders.
• Proven leadership in sales and operations.
• Strong problem solving and critical thinking skills.
• Highly adaptable with an eagerness to learn.
• Excellent oral and written communication for coaching associates and interfacing with customers.
• Ability to collaborate across multiple teams.

EDUCATION/EXPERIENCE:

• 5+ years of proven leadership in a service-related industry is required.
• Experience developing and implementing strategic growth plans.

Interested parties should apply on our website at www.rlgbuilds.com/careers.

GEM Facilities Management is an Equal Employment Opportunity Employer.