Business Development Manager
Based in Toledo, Ohio since 1982, GEM Inc. is a singular resource for customer facility and process construction needs. GEM offers design, renovation, upgrade, consolidation and relocation services for process manufacturing and industrial customers and directly employs its team of skilled construction craftspeople. GEM is part of the Rudolph Libbe Group with additional offices in Cleveland and Lima, Ohio and Plymouth, Michigan. For additional information, visit RLGBuilds.com.
JOB DESCRIPTION
Reporting directly to the Vice President of Business Development, the Business Development Associate will leverage their relationship building and sales skills to expand and grow the company’s account base. The associate will identify and develop new business opportunities within the GEM Inc. existing customer base, as well as new potential customers for GEM Inc. services.
GEM Inc. has deep‐rooted values that empower, invest in and care for each team member. A core component of our culture is to leverage existing customer relationships to identify new business opportunities. As part of a high‐performing team, the Business Development Associate will be expected to develop equally significant relationships with current and new potential customers. The incumbent will leverage these relationships to generate and close new business outside of a typical bidding/RFP process; following through on warm leads, assessing opportunities, presenting solutions, selling GEM’s value proposition and acquiring new business.
JOB RESPONSIBILITIES
- Manage existing sales pipeline and develop new business opportunities to generate leads, identify key decision-makers and pursue opportunities in line with organization strategies.
- Take a lead role in development of proposals and presentations for new business to create and nurture business opportunities and partnerships.
- Identify, monitor, and evaluate industry trends and customer needs and meet regularly with management and stakeholders to discuss strategy.
- Assist in the coordination and implementation of marketing strategies and delegate tasks that achieve strategic goals.
- Manage the proposal response process including detailed RFP requirements, content creation, and inputs from various sources.
- Maintain and share professional knowledge through education, networking, events and presentations.
SKILLS
- Proven ability to grow business and manage customer relationships.
- Ability to collaborate with business development representatives, project executives, pre-construction managers, relevant consultants and economic development partners and leverage influencer and decision-maker relationships.
- Goal driven and results-oriented self-starter with the ability to manage multiple projects/clients.
- Demonstrate strong social confidence when networking for new business with persuasive selling skills to actively develop local market affiliations and partnerships for positioning and promoting the company’s value proposition.
- Excellent verbal and written communication skills with the ability to effectively interact with top level executives as well as team members.
- Demonstrate effectiveness and creativity in linking services features and benefits to prospect or client needs.
- Ability to pivot with unexpected changes in customer requirements and deadlines while accommodating customer needs and maintaining processes and procedures.
- Energetic team player who can also work independently.
- Strong computer skills with experience using CRM software.
EDUCATION & EXPERIENCE
- Bachelor degree preferred.
- 5-8 years of related professional services sales and/or business development experience with technical aptitude to learn construction services business.
- Proven experience in consultative selling, proposal development, selling a value proposition, and closing business.
- Prior experience networking at social, community and industry trade events.
Interested parties should apply on our website at www.rlgbuilds.com/careers.
GEM Inc. is an Equal Employment Opportunity Employer.
